Best Call Center Software in India — Auto Dialer, Predictive Dialer & CRM

The Call Center Software India's Banks Trust — SBI, HDFC, Axis Run On It

Auto dialer, IVR, and live call tracking built for Indian call centers. 50M+ calls connected. 99.9% uptime. Live in 24 hours — no hardware, no setup fee.

Trusted by SBI HDFC Bank Axis Bank 50M+ Calls Connected 99.9% Uptime Live in 24 Hours Trusted by SBI HDFC Bank Axis Bank 50M+ Calls Connected 99.9% Uptime Live in 24 Hours
ISO Certified
99.9% Uptime
KRUDRA-CX Knexus CRM live dashboard
KRUDRA-CX Knexus CRM live dashboard
KRUDRA-CX Knexus CRM live dashboard
KRUDRA-CX Knexus CRM live dashboard
KRUDRA-CX Knexus CRM real-time reports
KRUDRA-CX Knexus CRM campaign management
10K+
Happy Clients
50M+
Calls Connected
99.9%
Uptime

Trusted by India's Leading Organizations

SBI
HDFC
Axis Bank
Citibank
Derby
Konnex

From public sector banks to private financial institutions, KRUDRA-CX is the platform of choice for organizations that cannot afford downtime, dropped calls, or compliance failures. Our clients rely on us every day to manage millions of customer interactions.

Analytics & Insights

Turn Every Call Into Actionable Data

See campaign performance, agent productivity, and customer journeys in one place. KRUDRA-CX pulls data from your CRM, dialer, and support tools into a single real-time dashboard — so decisions are backed by numbers, not guesswork.

SEE IT LIVE

One CRM Screen for Everything Your Floor Needs

Campaigns, live reports, agent stats and system health — Knexus CRM by KRUDRA-CX gives supervisors one clean, real-time view of the entire call center.

app.krudracx.com/dashboard
KRUDRA-CX Knexus CRM live dashboard showing system summary and server status
KRUDRA-CX Knexus CRM real-time reports screen
Real-Time Reports

Live call data, agent progress, CDR, and recordings — all one click away.

KRUDRA-CX Knexus CRM campaign management screen
Campaign Management

Create, copy, and monitor campaigns with full control over dial method and lead order.

WHY CHOOSE US

Built for Teams That Can't Afford Downtime

From BFSI compliance to 24x7 uptime, here's why India's leading call centers choose KRUDRA-CX over the rest.

BFSI-Grade Security

Bank-level encryption and compliance built in from day one — trusted by SBI, HDFC and Axis.

Live in 24 Hours

No hardware, no setup fee. Get your dialer and CRM up and running within a day.

24x7 Dedicated Support

Round-the-clock technical support so your agents are never left waiting.

99.9% Uptime SLA

Redundant cloud infrastructure ensures your call center never goes dark.

Seamless Integrations

API, WhatsApp, SMS and payment gateway integrations that fit into your existing stack.

Real-Time Analytics

Live dashboards give managers full visibility into agent and campaign performance.

Ready to Power Up Your Call Center?

Join 10,000+ businesses already running on KRUDRA-CX. No hardware, no setup fee — live in 24 hours.

ABOUT KRUDRA-CX

We Don't Just Build Software. We Build Better Businesses.

At KRUDRA-CX, our foundation is a simple belief: technology should work for people, not the other way around. Since our inception, we have focused on one thing — giving Indian businesses the tools they need to communicate smarter, serve faster, and grow stronger.

What sets us apart is not just our feature list — it is our mindset. We understand that behind every call is a customer with a need, an agent with a target, and a manager with a deadline. Our platform is engineered to balance all three seamlessly.

IVR-enabled Auto Dialer
Real-time Analytics
Cloud-Based & Scalable
Customizable CRM
API Integration Ready
BFSI & Enterprise Grade

10+

Years of Excellence

Trusted by 500+ Enterprises

Every solution we design carries this singular focus: to create technological foundations so robust and intuitive that they become invisible.

OUR SERVICES

Whether you're running a 10-seat team or a 500-agent enterprise, KRUDRA CX has the right tools to boost productivity and deliver exceptional customer experiences.

CRM Services
  • CRM Customization
  • CRM Development
  • CRM Integration
  • CRM Migration
  • CRM Support & Optimization
Dialer & Call Center
  • Installation & Setup
  • Dialer Configuration
  • Predictive Dialer Setup
  • Auto Dialer Setup
  • IVR Configuration
  • Call Recording Setup
  • Campaign Management
  • Lead Management Setup
Integration Services
  • API Integration
  • WhatsApp API Integration
  • SMS Gateway Integration
  • Payment Gateway Integration
  • Telephony Integration
Cloud & Infrastructure
  • Cloud Migration
  • Cloud Server Setup & Management
  • Linux Server Administration
  • Security & Backup Solutions
Support Services
  • Technical Support & Maintenance
  • System Monitoring & Troubleshooting
  • Performance Optimization
Consulting & Training
  • Agent Training
  • Call Center Consulting
  • Process Automation Consulting
  • Digital Transformation Consulting
TESTIMONIALS

What Our Clients Say

Real feedback from operations and IT teams running their call centers on KRUDRA-CX.

"Since moving to KRUDRA-CX, our agent connect rate has gone up significantly and downtime is basically zero. Setup took less than a day."

RS
Rohit Sharma
Operations Head, Private Bank

"The real-time analytics dashboard gives our managers visibility they never had before. Support team is quick to respond whenever we need help."

PM
Priya Mehta
IT Manager, NBFC

"CRM integration was seamless with our existing systems. Their team handled the migration end-to-end without any disruption to daily operations."

AK
Anil Kumar
CRM Lead, Collections Agency

"Compliance and audit reporting used to be a headache. KRUDRA-CX gives us clean, exportable logs whenever our auditors ask."

SV
Sunita Verma
Compliance Manager, Public Sector Bank

"We scaled from 40 to 200 agents without touching any hardware. The onboarding process for new agents is genuinely painless."

VD
Vikram Desai
Founder, BPO Services
LATEST BLOG

The call center industry is evolving fast. Our blog keeps you informed with practical guides, product deep-dives, and real-world strategies from the frontlines of Indian call center operations.

Call Center Background

Ready to Transform Your Call Center?

200+ businesses across India trust KRUDRA-CX